Support email
For account issues, billing questions, or general help, email us at support@thegildedstudio.app.
Response times
We aim to respond to support requests within 1–2 business days. Billing and refund requests may require additional verification.
Common questions
- How do I cancel my subscription? Contact us at the email above with your account email and we will process the cancellation.
- How do I delete my account? Email us from the address associated with your account and request deletion. We will confirm once it is complete.
- Can I export my prompts? Export functionality is on our roadmap. In the meantime, you can copy prompts individually from The Collection.
Feedback
We welcome feature suggestions and bug reports. Send them to the same support email.
Looking for legal documents? Visit our Privacy Policy, Terms of Service, or Acceptable Use Policy.